Contact MoldRoute.
Use this page for DFM review, CAD upload questions, mold transfer issues or production follow-up.
Sales inquiry
Use the quote form for the fastest supplier-side review.
Call
Phone support is confirmed after project qualification.
Message
WhatsApp can be added to the follow-up workflow after launch.
Company address
Jiangmen, Guangdong, China
Business hours
Monday-Friday, 9:00-18:00 China Standard Time
File upload
Upload PDF, AI, EPS, PSD, JPG, PNG or ZIP files through the quote form.
Best contact context
Include molded part type, material, quantity, CAD status and target market. If you already have a supplier or mold issue, describe the current blocker and attach photos or reports where possible.
What makes the first reply useful
The first reply is stronger when the buyer explains the decision they need to make: whether the design is tool-ready, whether a mold cost is realistic, whether rapid tooling is enough, whether a supplier issue can be rescued, or whether quality documents are required before release.
Recommended contact path
| Request type | Best page to include |
|---|---|
| New custom molded part | Quote upload with CAD, material, quantity and cosmetic notes. |
| DFM uncertainty | DFM review with screenshots or marked risk areas if available. |
| Material question | Material guide plus operating environment and appearance requirement. |
| Supplier or mold issue | Quality documentation with photos, reports and current defect description. |