Privacy

Privacy Policy.

How MoldRoute handles inquiry details, uploaded files, request context and buyer contact information.

Data collected

Information used to review molding inquiries.

MoldRoute collects only the project and contact information needed to qualify injection molding, DFM, tooling, quality-document or production-release requests.

Data categoryTypical examples
Contact detailsEmail, name, phone, company, country or website when provided.
Project detailsPart type, material, quantity, file status, tooling need, notes, deadline and quality-document needs.
FilesCAD, drawings, images, ZIP files or sample photos submitted with an inquiry.
Request contextPage path, UTM parameters, referrer, device type, browser language and session identifiers used to understand how the request was submitted.
Use and retention

How inquiry data is used.

The data is used to reply to the buyer, review project fit, route the request to DFM, tooling, quality or production review, prevent spam and improve follow-up quality.

Review

Engineering fit screen

Project details help identify whether the part is ready for DFM, mold quote, quality planning or production discussion.

Follow-up

Buyer communication

Contact details are used to reply to the inquiry and ask for missing context when needed.

Measurement

Request context

Page and session context helps understand how requests were submitted.

Sharing and control

How buyers can manage their information.

Inquiry details may be sent to the secure follow-up system used for follow-up. MoldRoute does not treat uploaded CAD or private buyer messages as public website content.

TopicPolicy
Third-party systemsInquiry details may be transmitted to the secure follow-up system for reply and record keeping.
Confidential filesSensitive CAD can be shared after fit and NDA discussion if the buyer prefers not to upload detailed files first.
Access or deletionBuyers can use the contact page to request access, correction or deletion of inquiry data where applicable.
Policy reviewThis policy can be reviewed for regulated markets where additional terms are required.
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